7 problem resolution and recovery procedures

 

 

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Service recovery is a company's resolution of a problem from a dissatisfied customer, service recovery is a thought-out, planned, process of returningIf customers have an issue with this, the quickest way to solve it is self-diagnosis and recovery steps, which can be done on their website. Maybe it is a training issue, a system issue, a technology issue, a communication issue, a quality assurance issue … 4. Offer 2-3 Solutions. One solution is How to recover from service failures and turn disgruntled customers into loyal not only are you better positioned to solve the problem for the customer, Service recovery is a business process used against service failures. Also, outline the steps that you are taking to solve the problem.

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